Launching social customer care
with the right structure

 

 

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Launching Social Customer Care Successfully

This is the solution for you if:



orologio.pngYour brand reputation is at risk due to an unstructured launch

 

tag.pngYou need a tool that secures company standards from all teams

 

people.pngYour company needs to be protected during high-volume requests

Affordable Social Customer Care Tool

 

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Protect Your Brand Reputation

by preparing for the worst


• Guard.Social is a native social ticketing system that adapts to your company and provides the right structure

 

 A tool for building relationships, efficiently managing a crisis and showing your customers they’re valued

 

 

 

 

 

 

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Provide Amazing Social Customer Support

by keeping replies up to company standards

 

• The predefined templates, best practice, and suggested answer features guarantee company standards

 

 The Teamwork feature allows community managers to request input or approval from other teams and management.

 

 

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Provide social customer support on social media

 

 

Social Ticketing System - Guard.Social

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Never Miss A Customer Request

by automating social customer support


• All incoming requests are analyzed and automatically assigned to the most suitable team member

 

 Customer requests are automatically prioritized by urgency and can be filtered for specific needs

 

 Integration with CRM and existing tools

 




 

 

 

Request a Demo Today!

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